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The Help Desk Advisory Board, Meeting 3
Wednesday the 16th October saw our third Help Desk Advisory Board meeting, held at our Nottingham head office. The Help Desk Advisory Board is a collaboration between Retail Assist and some of...
View ArticleHappy Halloween!
As you may be able to tell from our Pinterest board, we’re big fans of the holidays. With every change in the season comes a change in what’s available in our favourite shops and, sometimes even...
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Holidays Are Coming
As many of you will agree, we at Retail Assist believe that Christmas begins the moment the festive Coca Cola advert airs. Unfortunately, we haven’t seen it yet, nor have we managed to get pictures of...
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We’re Pinterested
Last year we dedicated an entire post to our love of Pinterest. This year, we still can’t get enough. A great tool for sharing a bit of our company personality, we use it primarily to share a bit of...
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National Christmas Jumper Day
This year it is all about the Christmas jumper. As long as it’s knitted and has a large novelty image on the front you can’t go far wrong. With National Christmas Jumper day fast approaching, Friday...
View ArticleHow is technology impacting on our high street?
With the emergence and accessibility of omnichannel technology we are increasingly shopping more with our fingers than our feet. We are becoming habitual online shoppers, making smartphones and tablets...
View ArticleCan Click-and-Collect Help the High Street?
Rapid evolution of the retail world has seen mobile and tablet technology shape the way people shop. With convenience high on peoples agendas ‘click-and-collect’ has become a core part of the shopping...
View ArticleReturns this Christmas
Dealing with returns is an age old issue. One that is definitely highlighted following Christmas sales. With the ever growing world of online shopping mirroring the growth in returns, Drapers has...
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2013 Highlights
It has been a very busy year for Retail Assist in 2013. Not only is it our 15th Year of trading but we’ve had some exciting new product developments and clients on board, so we thought we would...
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A Tailored Shopping Experience
Shopping is getting personal and retailers are recognising that creating a more personalised experience will not only improve customer satisfaction but also increase sales. Technology and the advances...
View ArticleThe Year of Ecommerce
2013 saw UK consumers tot up a record breaking £5 billion in online spending. With the ever increasing popularity in mobile shopping, a growth of 135%, it was definitely a year of ecommerce. This...
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Christmas Retail Performance
As Christmas is now behind us and we enter 2014 everyone wants to know how retailers performed over the festive season. It appears that all reports are pointing towards the success of online trade,...
View ArticlePersonalisation of the Omnichannel Journey
We have seen a continuing and very influential increase in technology, facilitated by an omnichannel approach to retailing that makes it much easier to shop, via multiple channels. Retailers must...
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Merret for Omnichannel Retailing
In today’s ominichannel world, the key is to understand what customer service options a retailer can afford to offer and to make them work efficiently and profitably. There are a seemingly endless...
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Meet OR Introducing you to Ra-X: Our Data Exchange Solution
February 2014: So then what is Ra-X you might be saying? Well as someone once described it, it’s not Retail Assist with a kiss, although it does lovingly look after retailer’s data exchange with its...
View ArticleThe Extension of Click and Collect
Supply chains have a lot to deal with at the moment, from international expansion, improved customer service and multi-channel, there is a lot going on. But click and collect could actually be helping...
View ArticleRound up of the #Omnieffect Twitter Discussion
Last week we took part in a Twitter discussion on omnichannel retailing. We felt it would be good to share with you some of the highlights. The debate was organised by Ebay, Paypal and Retail week....
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Social Media – Are You Connected?
With the ever changing retail landscape, retailers are constantly having to evolve and transform to keep up with the latest technology trends and customer expectations. The internet and its rapid...
View ArticleRetail Business Technology Expo – 2014 – Show Highlights
Last week we visited the Retail Business Technology Expo at Earls Court in London; to catch up with some of our clients, to take a look at some of the technologies being exhibited, whilst also...
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15 Years of Retail Assist – Interview with Alan Morris
This year we are celebrating our 15th Birthday. As such we have been speaking to some of the Retail Assist team members who have been with us from the very beginning. In our first post we will be...
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